About Jacoluxe
What is Jacoluxe?
Jacoluxe is a luxury travel company that offers unique experiences and tours in Costa Rica, focusing on adventure, relaxation, and cultural immersion.
How long has Jacoluxe been in business?
Jacoluxe has been providing exceptional travel services in Costa Rica since 2010.
Booking and Reservations
How do I make a reservation with Jacoluxe?
You can make reservations through our website, by phone, or by email. Our team will guide you through the process and help you choose the best options for your travel needs.
What is the booking process like?
After selecting your desired tour or experience, you will be prompted to provide personal and payment information. Once your booking is confirmed, you will receive a detailed itinerary and any necessary instructions.
Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year, such as early booking discounts, group discounts, and seasonal specials. Check our website or contact us for current offers.
Tours and Experiences
What types of tours and experiences does Jacoluxe offer?
We offer a wide range of tours and experiences, including adventure activities (e.g., zip-lining, whitewater rafting), wildlife encounters (e.g., birdwatching, turtle nesting tours), cultural immersion (e.g., cooking classes, coffee plantation visits), and relaxation (e.g., spa treatments, beach getaways).
Are the tours suitable for families?
Many of our tours are family-friendly and can be tailored to suit different age groups and interests. We recommend contacting our team to discuss your specific needs and preferences.
Customer Service
What if I need to cancel or modify my booking?
Our cancellation and modification policies vary depending on the specific tour or experience. Please refer to your booking confirmation or contact our customer service team for details.
How can I contact Jacoluxe for assistance?
You can reach our customer service team by phone, email, or through our website's contact form. We are available to assist you with any questions or concerns you may have before, during, or after your trip.